I have two food motivated felines, but one can be quite rude about it. These have become a solution to that problem. Set up was easy to follow. After a feeding, I had an issue with the doors off the track, but customer service got back to me right away and sent me clear directions so that I was able to fix it immediately to keep my rude boy from being a problem. Very happy with this purchase for the solution to my problem, the price point, and the customer support.
Customer service was amazing and fast. The product itself is amazing!! Definitely a good company to do business with!
I purchased the sphere feeder Sep 2025 to solve a problem with an elderly slow-eating cat that needs soft food and another cat and dog who want to eat that food. The other cat even figured out how to sidle up next to the cat with the RFID collar and sneak food, but we've solved that with a couple of step stools placed along-side that act like a 'cattle chute'. Yesterday, the RFID collar stopped working and after my own trouble-shooting yesterday and today, I contacted customer service. They gave advice on how to clean the contact points inside the feeder and restart it (which I had not done yet...when all else fails, power-cycle). So, it now works! I was even prepared to buy another one if it came to that because this has helped free me up from baby-sitting this cat while he eats in a separate room. Very happy with Fur Baby Feeder!!
Great company with excellent customer service! The ordering process was easy, shipping was fast, and it's clear they really care about both pets and their customers


