I purchased the sphere feeder Sep 2025 to solve a problem with an elderly slow-eating cat that needs soft food and another cat and dog who want to eat that food. The other cat even figured out how to sidle up next to the cat with the RFID collar and sneak food, but we've solved that with a couple of step stools placed along-side that act like a 'cattle chute'. Yesterday, the RFID collar stopped working and after my own trouble-shooting yesterday and today, I contacted customer service. They gave advice on how to clean the contact points inside the feeder and restart it (which I had not done yet...when all else fails, power-cycle). So, it now works! I was even prepared to buy another one if it came to that because this has helped free me up from baby-sitting this cat while he eats in a separate room. Very happy with Fur Baby Feeder!!
Great company with excellent customer service! The ordering process was easy, shipping was fast, and it's clear they really care about both pets and their customers
This is a fantastic feeder and great customer service! I have bought 2 feeder spheres now. I have had a couple issues created purely by my fat cat trying to break into it (my cat treated it like it was a WWE match slamming it around and ramming it into the wall) and the customer service was so helpful, I had videos on how to fix the feeder ASAP and when my cat fully broke the first feeder I ordered a second. My biggest problem is my not fat cats keep losing the tags🤦♀️ I absolutely love the feeder and for the most part they hold up very well as long as your cat doesn't impersonate a toddler having a tantrum and literally throw them across a hardwood floor for two hours slamming them into things🙃. My not fat cats love the feeder too, it took them a few days to get used to it opening and closing, but they settled to using it within a few days. The bowl is super nice and washable and holds a decent amount of food for 2 cats on a free for all diet, we only worry about filling it once a day instead of multiple times like weve had to do for past feeders.
Which it was cheaper but free shipping was ok.


