Just came in the mail today. It works well so far! One of our cats bullies the older one out of food, and this ensures our old lady doesn't go hungry. Very impressed by how well it works.
Furbaby products and customer service is absolutely the Best!
We have been using the original FurBaby Feeder for years and it has been a game changer with having one cat that's a grazer and one that's a gobbler. Our cat recently lost her collar with the chip tag on it, but customer service was so incredibly helpful in finding us tags for our feeder. Amazing service and amazing products!! So, so happy with them!!
The Furbabyfeeder service has been the best service I've ever had to talk to. I told them what I needed and they came through 110%. I needed tags for the Version 1 feeders that are still working perfectly for me, and I have had them for years now. I could not find them on the website, and I didn't really have the money to buy their new and improved feeders (yet!). So, I messged customer service and they are sending me many more tags for my Version 1s! I couldn't thank them more for their understanding and generosity. They care about their customers! Great company! Couldn't be happier!
Receved 2 of the FurBabyFeeder® Sphere Automatic Microchip Pet Feeder – LCD Menu - Enclosed & Locking Doors - Uses RFID Collar Tag - Multi-Pet.
Both worked really well and then one of the RFID chips stopped working after a week. Sent an email to support along with a phone call to see what I could do. Amazingly received a phone call within an hour and they replaced not only the bad rfid tag, but they replaced both of my cats collars with the updated rfid tag, collar, and rfid tag protectors at no charge. The cats are now happily eating out of their seperate bowls. Really happy with this product.