Returns

Returns Policy

You can return most new, unopened items within 30 days of the order date for a full refund, excluding shipping and handling charges. Refunds are processed within 2-3 business days once we receive the item. A 15% restocking fee may apply if the return is incomplete or shows signs of use (e.g., food, hair). We cover return shipping costs only if the return is due to our error (e.g., incorrect item received). Otherwise, the customer is responsible for return shipping costs.

Please return items in a box or padded envelope. Applying a shipping label directly to the manufacturer's packaging will incur a restocking fee.

To return an item please email us info@furbabyfeeder.com for return instructions (RMA) . We’ll notify you via email once your refund is processed.

You have 14 days to return your product after approval. Returns are not accepted beyond this period.