Furbabyfeeder has been nothing but pleasant for me! I ordered 3 of the orange feeders for my 3 cats as one needed to go on a diet. Not long ago, the top of her feeder stopped locking into place which caused the feeder to stop working correctly. After contacting them about this issues, they replied almost instantaneously and replies from there were immediate. I couldn’t believe how quickly they responded and after a short conversation with Mark/Marc on the phone, he offered to replace the feeder (and even upgraded it to the coffee one)! I could not be happier and my girl seems very content with her new feeder. I am so glad I decided to spend my money with Furbabyfeeder and truly give them the utmost of praise. Thank you so much, Mark/Marc and the rest of the team at Furbaby!
Great feeder! I had an issue with the tag attachment at first, but customer service was super quick and helpful. They sent me a replacement tag with both a ring and silicone strap at no cost. Really impressed with the support and happy with the product!
I needed a new tag because my cat lost it. I called and received a new one with a new holder. The owner was so helpful and cared about my problem. This feeder is just what I needed for my kitten because my two older cats were eating her food.
We got the FurbabyFeeder for our cat, Kitty, and it has completely changed the dynamic in our multi-cat home. Kitty is a slow eater and a total grazer—super chill and never in a rush to finish a meal. But that became a problem when our new “baby” Simba (who’s not so little anymore!) and our other cat Marty kept swooping in and stealing his food the second he walked away. Poor Kitty was constantly hungry, even though we were feeding him! His meals were just always getting poached.
This feeder has been a total lifesaver. Setup was incredibly easy—just a few minutes, and it was ready to go. The RFID tag works perfectly: the feeder recognizes Kitty every time and opens just for him. It’s like magic! Now he can eat when he wants, as slowly as he wants, without having to compete with anyone. For the first time in ages, he's not hungry all the time. He gets to be himself again—our calm, grazing boy.
If you’ve got a multi-cat household and one of your cats is always missing out on meals, do them a favor and get this. It’s amazing. We honestly wish we had done it sooner.
I ordered three kitty feeder "helmets" for my kitties, as each is on a specific diet. The feeders work perfectly for this. Each kitty can only eat their specific food. I even had an issue with one of the microchip collars and I contacted their customer support. They walked me through the process and agreed to send a new microchip collar, as well as some sleeves for the other kitty's collars. This was a great purchase and an excellent investment in my kitties health!