I have two of the fur baby feeders, an older model and the one that’s out currently. I love them both and so do my cats. I love the way that I can see how much each cat is eating as I have one that would like to overheat.
The customer service is outstanding. I had an RFID disc that quit working shortly after I got it and they replaced it very quickly for me. If you send them a message, they answer very promptly. I’ve never had better customer service anywhere else.
Thank you Furbaby company for your wonderful products and your fabulous customer service.
This works great and is exactly what I hoped it would be — baby proof from my all too curious toddler who I don’t want eating dog food!
I have to say that the customer service I received recently was top notch. I reached out via the phone number listed and I was contacted right away with a resolution to my issue. The individual was courteous and patient. I didn't have to go back and forth with explanations about my particular issue and it was handled with only a few questions asked. This is the only cat feeder I will buy or recommend. Keep up the fantastic work.
We have 3 cats, 2 are regulated eaters and 1 is a greedy glut. The greedy cat is always looking for an opportunity to eat tje other cat’s food. Our 3rd car was a rescue as a kitten and i originally had a timer feeder that didn’t work out to well because there would be food leftover and greedy cat would eat it. I found the Furbaby microchip feeder Sphere that would allow the newest cat to eat at her leisure and also keeping the greedy cat away from food that is leftover. I programmed the RFID collar tag and like magic anytime the kitten gets close to the feeder the door opens and when she walks away it closes immediately. I am very satisfied with the operation of the feeder and highly recommend it to anyone who has issues with other pets eating food up that isn’t meant for them. GREAT PRODUCT!
