Excellent customer service. Many times, Mark has helped us after hours, weekends with programming the feeder & is now sending us a replacement feeder! Feeder works great with our pets as we have a diabetic cat.
I originally purchased the flat version but it stopped opening for my cat so I got 2 of these. I bought these because my youngest cat eats to much and my other two cats graze through out the day. My youngest eats so much that she throws up. I was a little hesitent on the bowl shape having them put their heads inside but turns out it worked just fine. To introduce them to it i left it open for all to use to get used to eating from it. After a few days I turned it on to be enabled vis rfid. Both my cats use it and my youngest cat is now loosing weight!
Definatly a unique product and a must have for single cats with dogs or a household with multiple cats. Great product and priced fairly!
This thing works great! Our cats love it!
Works well. I had to get the cat use to it, by leaving it open as they suggest. I left it open and add food for a couple days until he got comfortable with sticking his head inside. After the training period he had no issue using it. I also disabled the beeping sound via the menu as the cat didn't like that. I like the build quality, the battery backup as well as being able to plug it in.
The collar that comes with it is well made but I was concerned it didnt have a break away feature, so I put the id tag on another collar. The collar is probably fine for an indoor cat but I might be concerned for an outdoor cat getting it caught on something.
Feature I wish it had, was configurable delay for how long it stays open when the cat activates and then turns away.