We purchased three feeders.. our experience has been very positive with the product . We had a small issue with one tag not staying connected. I called furbaby and they were more than happy to find a solution for my issue. I will definitely recommend the furbaby automatic feeder to my friends and family . Customer Service was excellent
My fur baby recently lost her eyelsight. Bought the feeder cause there was a bit of food stealing. I believe her being able to hear the feeder open let her know that’s where her food is. It recently stopped working. I called customer service and 123 it was fixed. I recommend this feeder highly.!!!
Excellent customer service. Many times, Mark has helped us after hours, weekends with programming the feeder & is now sending us a replacement feeder! Feeder works great with our pets as we have a diabetic cat.
I originally purchased the flat version but it stopped opening for my cat so I got 2 of these. I bought these because my youngest cat eats to much and my other two cats graze through out the day. My youngest eats so much that she throws up. I was a little hesitent on the bowl shape having them put their heads inside but turns out it worked just fine. To introduce them to it i left it open for all to use to get used to eating from it. After a few days I turned it on to be enabled vis rfid. Both my cats use it and my youngest cat is now loosing weight!
Definatly a unique product and a must have for single cats with dogs or a household with multiple cats. Great product and priced fairly!
This thing works great! Our cats love it!